Policies Effective: January 1, 2019
Please Note that policies may change at any time. Depending on the extent of the changes you may be notified by email.
By using this service you are bound by these policies.
All sales are handled by https://www.stripe.com, an industry leader in modern payment services. No credit card information is stored with RecycleOurGlass.com. All transactions are encrypted using industry standards.
Your satisfaction is guaranteed. If you're unhappy with your purchase in any way we will provide a full refund if requested within 30 days of your purchase. We ask that you please allow is to work with you before asking for a refund but we will not make it difficult to get a refund if that is your goal. Refund policy should not be abused as a 'trial period' for the service. Please contact us directly for support and refund requests.
You are under no obligation to continue services and can cancel your account at any time from your account or contact us directly.
We want to respect your privacy as much as we would like our own information and privacy treated. We strive to be fair and honest with our customers and will always treat you with respect. Please contact us directly if you have any concerns about your privacy and information.
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process or ship an order.
In order to use this website and service, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. We strive to only ask for information we need to provide you a good service. If more information is needed, such as when you make a purchase, it may be requested from you at that time.
In an effort to track demographics and the needs of our users we use Google Analytics (https://analytics.google.com) and Hotjar (https://www.hotjar.com) third party services. No personally identifiable information is obtained by these services and only used for demographic, diagnostic and analytic purposes only. We may choose to use survey, contest or support features offered by these services and any information provided by you is optional and will only be used for the purposes intended.
This site may also use local browser cookies or saved content to provide a better service. This data, generated by RecycleOurGlass, is not tracked across any other websites and contain no personal information.
You may opt out of any future contact from us at any time. You can do the following at any time by contacting us directly:
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
RecycleOurGlass sales are processed by a third party, Stripe (https://www.stripe.com). Only information required to process the payment is securely submitted to Stripe. Full credit card and other payment information is not stored by either RecycleOurGlass or Stripe and only used at the time of the transactions. Stripe may, however, store partial information such as the last 4 digits of your credit card information for transaction history and information. Information is submitted using industry standard encryption.
Sensitive information such as your account password is stored in a controlled database using industry standard hashing with salting. This guards against the possibility that someone who gains unauthorized access to the database can retrieve the passwords of every user in the system. Hashing performs a one-way transformation on a password, turning the password into another String, called the hashed password. This one-way transformation means that the password hash stored cannot be reversed or decrypted into your original password. Although we do our best to protect your password we encourage users to use best practices when choosing a password or use a unique password generated by a password manager. Do not share your password.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
By accessing the website at http://www.recycleourglass.com, including any subdomains, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
In no event shall RecycleOurGlass or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on RecycleOurGlass's website, even if RecycleOurGlass or a RecycleOurGlass authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on RecycleOurGlass's website could include technical, typographical, or photographic errors. RecycleOurGlass does not warrant that any of the materials on its website are accurate, complete or current. RecycleOurGlass may make changes to the materials contained on its website at any time without notice. However RecycleOurGlass does not make any commitment to update the materials.
RecycleOurGlass has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by RecycleOurGlass of the site. Use of any such linked website is at the user's own risk.
RecycleOurGlass may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of Idaho and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.